Shipping & Returns

Because nothing should get in the way of play, we make sure your Gearlock orders arrive quickly, securely, and hassle-free.

Gearlock Shipping Policy

Order Processing

All orders are processed within 1–2 business days (excluding weekends and public holidays).
You’ll receive a confirmation email once your order has shipped, including tracking details.

Delivery Times

Standard Shipping (Australia-wide): 2–7 business days
Express Shipping (Australia-wide): 1–3 business days

Please note: Delivery times may vary due to carrier delays or peak periods.

Shipping Costs

Shipping charges are calculated at time of order.

Authority to Leave

All orders will be marked 'Authority to Leave' unless specified at time of order. If you are not home or your business is closed, we will do our best to leave your order in a safe location. We are not responsible for any loss or theft of orders that are delivered to the location you specify if you are not available to receive the order.

Return & Exchange Policy

I’m a return policy section. I’m a great place to let your customers know what to do in case they’ve changed their mind about their purchase, or if they’re dissatisfied with a product. Having a straightforward refund or exchange policy is a great way to build trust and reassure your customers that they can buy with confidence.

I'm the second paragraph in your Return & Exchange policy. Click here to add your own text and edit me. It’s easy. Just click “Edit Text” or double click me to add details about your policy and make changes to the font. I’m a great place for you to tell a story and let your users know a little more about you.